Design thinking helps us get unstuck. It reveals hidden options so we can take action with greater confidence and impact.
Active learning (vs. passive learning) is a mindful approach to leveraging on-job experience. When combined with design thinking, we have a powerful framework for continuous improvement.
As the integration of AI grows in every kind of job, human-centric skills are in growing demand. But critical thinking, judgment and decision making are difficult to teach.
Design thinking offers an optimistic, strengths-based approach to learning. It works because it encourages our natural human curiosity. In essence, we can learn to design our way through messy situations at work—while staying one step ahead of the robots.
Here’s a slide summary of these concepts: