Design thinking helps us get unstuck. It reveals hidden options so we can take action with greater confidence and impact.
Active learning (vs. passive learning) is a mindful approach to leveraging on-job experience. When combined with design thinking, we have a powerful framework for purpose-driven, continuous improvement.
As the integration of robots and machine learning grows in every kind of job, human-centric skills are more valuable than ever before. But we know that ‘soft skills’ such as critical thinking, judgment and decision-making are the hardest to teach.
Design thinking offers an optimistic, strengths-based approach to learning. It works because it encourages our natural human curiosity. In essence, we can learn to design our way through messy situations at work—while staying one step ahead of the robots.
Here’s a slide summary of these concepts: