I am a human-to-human communications and design consultant. My work is about removing barriers to understanding. I provide group facilitation, design strategy and collaboration skills development.
My humanized approach to marketing includes translating stiff, de-personalized text into something meaningful.
I work with creative thinkers and doers. I specialize in a group coaching method that improves working relationships. My “active learning” recipe helps people and organizations learn faster from daily experience. Active learning cultures feed an innovation-friendly environment.
Born in Detroit and raised in Ann Arbor, I began thinking about how innovation actually happens when I studied design, architecture and art history at the University of Michigan. Now living in Toronto, I also do research on places that improve our state of mind and make us feel better.
Last year I made a video that captures some of my views on urban design. “Diagnose Your Habitat” was screened at film festivals in Toronto and Los Angeles.
I’m fascinated by natural (complex adaptive) systems as they relate to business. Over 40K people have viewed my “Biology of Business” slides.
Here I am presenting “Sell Your Design Thinking” at IIDEX 2016:
At the 2016 Ontario Association of Architects Conference: